Wild Colours - Exciting colours from Natural Dyes
1. Click on the “Add to Cart” or “Buy” buttons to add the item
2. Click on “Continue Shopping” to add further items
3. When you are ready to buy, click on “Buy” or “View Cart”
4. Click on “Proceed to Checkout”.
At this stage, you can either,
a. Pay by PayPal,
Go to “Log in to PayPal” on the lower right of the screen and enter your email and password, then follow the on-screen instructions.
b. If you do not wish to use PayPal, or do not have a PayPal account, you can pay directly by credit or debit card – See next section, b).
Click on the “Add to Cart” or “Buy” buttons to add the item
Click on “Continue Shopping” to add further items
When you are ready to buy, click on “Buy” or “View Cart”
Click on “Proceed to Checkout”.
Go to lower left side of screen where it says:-
“Don't have a PayPal account?
Use your credit card or bank account. Continue”
And click on “Continue”. You will then be presented with a screen entitled
“Pay with Credit Card or Log In”
Ignore the PayPal login and fill in the left side of the screen.
When you select the country, you will be given a range of supported card types for your country. Follow the on-screen instructions.
Order your dye plant seeds & natural dyes here!
If you wish to order by cheque, please note that this should be drawn on a UK-based bank and enquire for further details via the Contact Form. Cheques will only be accepted on the understanding that the goods will not be despatched until the cheque clears (about 7 days). You can also pay by inter-bank transfer - enquire via the Contact Form.
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a) On about 09 Aug 2016, Paypal introduced a programming error in the Paypal shopping cart that prevented foreign characters being used in the name of a product. The British £ sign now counts as a foreign character! And generates an error of “You have unsupported characters for this field”. So a dye name with “Save £5.00” cannot be bought!
We have resolved this problem by removing this statement from all product names, but the prices remain the same and the savings remain the same. The Save statement is now in the Brief Description and the Long Description, which Paypal does not see.
b) Buckthorn extract and Persian Berry extract
In May 2016, we had to change the name of Persian Berry extract to Buckthorn extract because every time a customer bought Persian Berry extract, it generated a Paypal security investigation with very long delays.
We were told by Paypal that this was because of the word Persian in the name and that they were obliged by US authorities to investigate all possible sales from Iran.
Even although almost all Persian Berry extract comes from southern Europe and is being sold in the UK or Europe, not to the US...
Please let us know if you find any other shopping cart errors!
You may cancel your order at any time before we despatch your order or before 7 working days from the date that you receive your order. Your cancellation must be in writing, either by letter or by email, and the cost of returning the goods will remain your responsibility. The goods must be returned undamaged and capable for resale at the full price. You will receive a full refund of the product cost within 30 days.
If you cancel before we have sent the Goods, we will refund to you the price of the Goods and the cost of delivery.
If you cancel after we have despatched the Goods, we will refund the price of the goods only. If you cancel your order after we have despatched the Goods, you must return them to us within 7 days in the same condition in which you received them. We cannot refund your money if the Goods have been used, or are worn or damaged.
To assist us in identifying your Goods on receipt by us, we ask you to telephone or email for a returns reference number before returning the goods, to be placed below our address on the returns label.
In summary, you are responsible for the cost of returning the goods. Goods should be returned: with packaging and tags in their original condition; securely wrapped; and at your risk and cost.
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Don’t accept any package that appears badly damaged and notify us immediately if you have refused the package. We always advise you to sign for goods as ‘not examined’. In the event of a claim against the carrier, you will need to keep any packing materials for the carrier’s inspection and to answer any enquiries from them or we cannot accept any responsibility for compensation.
Please telephone or email us immediately if the goods arrive damaged to discuss whether a replacement part may resolve the problem. If we agree that a replacement part is not an option to resolve the problem, then you should request a Returns Number before attempting to return the goods. A full refund, including postage costs, will be made on receipt of the returned goods.